Aging-Long Term Care Ombudsman
Nursing Homes in Des Moines, Iowa
About Aging-Long Term Care Ombudsman
The Office of the State Long-Term Care Ombudsman (OSLTCO) is an independent advocate authorized by the federal Older Americans Act and the state Older Iowans Act, dedicated to protecting the rights and welfare of individuals residing in Iowa's long-term care facilities. Operating within the Iowa Department of Health and Human Services, OSLTCO provides free, confidential services including complaint investigation, systemic advocacy, and education to residents, families, and members of Medicaid managed care programs. They work to enhance quality of life and care while empowering seniors and vulnerable populations to understand and exercise their rights within the long-term care and home-based services systems.
Services
- ✓ Advocacy Services
- ✓ Complaint Investigation
- ✓ Facility Closure Assistance
- ✓ Home and Community-Based Services (Hcbs) Advocacy
- ✓ Involuntary Discharge Assistance
- ✓ Medicaid Managed Care Support
- ✓ Rights Education
Specializations
- Aids/hiv Waiver Support
- Assisted Living Advocacy
- Board and Care Facility Advocacy
- Brain Injury Waiver Support
- Children's Mental Health Waiver Support
- Elder Group Home Advocacy
- Elderly Waiver Support
- Intellectual Disability Waiver Support
- Long-Term Care Ombudsman Services
- Medicaid Managed Care Member Advocacy
- Nursing Home Advocacy
- Physical Disability Waiver Support
- Residential Care Facility Advocacy